Terms, privacy & your rights.

1. Who you're dealing with

These are the disclosure details required of a website under section 43 of the Electronic Communications and Transactions Act 25 of 2002 (the “ECT Act”):

• Business. Cove Studio, a web design studio operated by Jonah Siepe Jansen van Rensburg [trading as / registration number to be confirmed].
• Where. Based in Stellenbosch, Western Cape, South Africa [full physical/postal address to be added].
• Contact. coveswebstudio@gmail.com.
• What we do. Website design, redesigns and related digital services.

2. Terms of service

• Quotes & scope. Every project is quoted individually. A quote covers the scope we agree on; if the scope changes, the price may change too, always discussed and agreed with you first before any extra work.
• Drafts & payment. You see a first draft before you pay anything. If you go ahead, a 50% deposit is due after that first pitch and the balance on launch. Once a draft has been delivered, deposits cover work already performed.
• What you provide. You supply the text, images, logos and details for your site, and you confirm you own them or have the right to use them. You are responsible for the accuracy and legality of what you give me, and you indemnify Cove Studio against claims arising from material you supply.
• Ownership & handover. On final payment, the finished website, its code and its content are yours to keep. Third-party services such as hosting, domains, fonts and plugins remain subject to their own providers' terms.
• Timelines. Dates are honest estimates. They can move if content or feedback takes longer to come back, or for causes beyond reasonable control.
• Ending a project. Either of us may end a project in writing. You pay for work completed up to that point; you keep whatever has been paid for.

3. Your consumer rights (CPA)

Where the Consumer Protection Act 68 of 2008 applies to you, nothing in these terms takes away rights it gives you. In particular:

• Plain dealing. Quotes and terms are set out in plain language, with no hidden costs.
• Fair quotes. A written quote is honoured for the scope and period stated in it.
• Electronic orders. If you accept a quote online, the ECT Act gives you a short window to review and correct your order before it is final.
• Services. Work is performed with reasonable skill and care. If something isn't right, tell me and I'll put it right.

Custom-made work, and services that have already started or been completed at your request, may fall outside the ECT Act's automatic cooling-off period — but the draft-before-you-pay approach means you always see the work before committing.

4. Privacy & data protection (POPIA)

Cove Studio processes personal information in line with the Protection of Personal Information Act 4 of 2013 (“POPIA”). The responsible party is Cove Studio, and the acting Information Officer is Jonah Siepe Jansen van Rensburg (coveswebstudio@gmail.com).

• What is collected. When you send the project brief, I receive your name, email address, business name and the message you write. If we work together, I also keep the project and billing details you share. No special-category or children's information is sought.
• Why, and on what basis. To respond to your enquiry, to prepare a quote, and to deliver and invoice your project — on the basis of your consent and of taking steps to enter into and perform our agreement. I do not use your details for unrelated purposes.
• Sharing & processors. Your brief is handled through the tools needed to run the studio — for example an email/form-delivery service and email hosting. These act as operators on my behalf. I never sell your information or hand it to advertisers.
• Where it goes. Some of these tools are hosted outside South Africa, so limited personal information may be processed in other countries. I only use providers that offer adequate protection, as POPIA requires for trans-border transfers.
• How long it's kept. Enquiries are kept only as long as needed to deal with them or to meet legal and tax record-keeping duties, then deleted.
• Security. Reasonable technical and organisational safeguards are used to protect your information. If a breach ever affected your data, you and the Information Regulator would be notified as POPIA requires.
• Your rights. You may ask what I hold about you, ask me to correct or delete it, object to processing, or withdraw consent — email me and I'll action it. You also have the right to complain to the Information Regulator (South Africa) at enquiries@inforegulator.org.za or inforegulator.org.za.

5. Electronic communications & marketing

I'll only email you about your own enquiry or project. Any direct marketing is sent solely with your consent or where the law otherwise allows, and every message includes a way to opt out, in line with POPIA and the ECT Act. Tell me to stop and I will.

6. Cookies & this website

This site sets no tracking or advertising cookies and runs no third-party ad networks. Fonts are loaded from a font service to display the site. The example websites shown here are self-contained previews. Your browser may store standard technical data needed to load pages.

7. Copyright & intellectual property

The Cove Studio name, this site's design, its words and its original graphics are © 2026 Cove Studio and are protected under the Copyright Act 98 of 1978. Please don't reuse them without permission. Some photography is licensed stock used for illustration, and remains the property of its licensors.

8. The portfolio & demo sites

The example websites shown here — such as Osteria Stella, Bar Ombra and the plumbing before-and-after — are concept demonstrations built to show what the studio can do. Business names, reviews, ratings and details in them are illustrative and not real trading businesses unless clearly stated otherwise.

9. Liability & warranties

Sites are built to be reliable and secure, but no website can be guaranteed error-free or always available, and Cove Studio isn't responsible for downtime, faults or content of third-party services such as hosting, domains or plugins. As far as the law allows, Cove Studio is not liable for indirect or consequential loss arising from a site or this page, and total liability for any claim is limited to the fees paid for the work concerned. Nothing here excludes liability that cannot lawfully be excluded, including your rights under the Consumer Protection Act.

10. Access to information (PAIA)

Requests for access to information held by Cove Studio, under the Promotion of Access to Information Act 2 of 2000, can be sent to coveswebstudio@gmail.com and will be dealt with as that Act requires.

11. Governing law & disputes

These terms are governed by the laws of the Republic of South Africa. If a dispute comes up, let's try to sort it out directly first. Failing that, it is subject to the jurisdiction of the appropriate South African courts of the Western Cape.

12. Changes to these terms

These terms may be updated from time to time. The current version always lives on this page, with its date at the top.